Training Courses

We deliver a range of training courses lasting from ½-day to 5 days, dependent on the skills being delivered and the outcomes required. Our areas of delivery include (this is not a finite list):

Learning and Development:

Identifying Organisational Training Needs and Developing a Training Plan;
Internal Verifier Training;
NVQ Assessor Training (Unit A1/A2);
NVQ/SVQ Implementation Support and gaining Accredited Centre Status;
Trainer Training;
Understanding Diversity;
Work Based Assessor Skills Training (Unit L20);

Management:

Acting as a Mentor;
Appraisal for the Appraiser (Managing Performance through Appraisal);
Appraisal for the Appraisee;
Assertiveness Skills;
Business Planning;
Coaching Skills and Giving Instruction;
Delegation and Motivation;
Introduction to Finance and Commercial Awareness;
Managing Performance through Appraisal;
Managing Stress;
Marketing Planning;
People Problem Solving (Capability and Conduct Management);
Planning, Organising and Monitoring Work;
Presentation Skills for Managers;
Project Management;
Recruitment and Selection;
Team Development;
Time Management;
The Art of Management (Introduction to Management);
Understanding Diversity;
Using your Brain and Thinking;

Sales:

Assertiveness Skills;
Communication Skills;
Negotiating and Closing Business;
Presentation Skills;
Solution Selling;

Customer Service:

Assertiveness Skills;
Handling Difficult Situations;
Negotiation Skills;
Understanding Diversity;
What is Good Customer Service;

Personnel and Human Resources:

Appraisal Systems, Design and Implementation;
Designing a Personnel Strategy;
Handling Stress at Work;
People Problem Solving;
Understanding Diversity;

Health and Safety:

Health and Safety for Supervisors;
Understanding Health and Safety;

Coaching Skills and Giving Instruction

This is an example course and as such this course can easily be tailored to your specific organisational training or skills need. Training courses can be specifically developed for your people in Management, Sales, Human Resources, Personnel, Health and Safety and other 'soft skills' areas.

Aim:

To be able to deliver training using one-to-one coaching and giving instruction to learners.

Objectives:

By the end of the session, you will be able to:

State the 3 stages of the coaching process;
Identify the strengths of competence based coaching;
State the differences between coaching and giving instruction;
Conduct Task Analysis;
Identify key points to be aware of when coaching others;
Build review mechanisms into your training to ensure that the learner does learn.

Who should attend?

This is aimed at those people who are required to train others using one to one coaching as a method.

Duration:

Training only: ½ Day

Training and Role-Play (the preferred option): 2 x ½ days.

How will the training be delivered?

A mixture of methods will be used. This will include presentations, working in pairs, individual work, group discussions and if the 2 day option is chosen, role plays.

An alternative is to consider a programme of development in either the form of one of our Management Programmes such as our Developing Manager Programme, or one of the ILM Certificates such as the Certificate in First Line Management. There is also the added option of a Management NVQ.

To request further information on this and any course, please use our Contact Form.

Coaching Skills and Giving Instruction Training Course